Effective Date: July 2026
Welcome to JB Online, A Brand by The Olive Folk. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By accessing our website or placing an order, you agree to comply with these Terms & Conditions, our Privacy Policy, and our Return & Refund Policy.
2. About JB Online
JB Online is an online shopping platform operated as A Brand by The Olive Folk, offering carefully selected products across multiple categories. We are committed to providing quality products, affordable pricing, reliable customer service, and a secure shopping experience.
3. Product Information
We strive to provide accurate product descriptions, specifications, and images. However, slight variations in color, packaging, size, or design may occur due to lighting conditions, screen settings, manufacturing updates, or supplier changes.
4. Pricing & Payments
All prices displayed on our website are in Indian Rupees (₹).
Prices, offers, and promotions may change without prior notice.
Orders are processed only after successful payment confirmation.
For Cash on Delivery (COD) orders, an advance payment may be required before dispatch. If applicable, the advance payment requirement will be clearly displayed during checkout before the order is confirmed.
If an advance payment is collected, the remaining balance (if applicable) will be payable at the time of delivery.
5. Order Confirmation
After placing an order, you will receive an order confirmation.
JB Online reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Incomplete or incorrect customer information
- Any circumstances beyond our reasonable control
6. Shipping & Delivery
Estimated delivery times are provided for reference only and may vary depending on your location, courier availability, weather conditions, public holidays, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details. JB Online will not be responsible for delays caused by incorrect or incomplete addresses.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are advised to read the policy carefully before placing an order.
8. Warranty
Warranty is applicable only on products where warranty information is specifically mentioned on the respective product page.
9. Intellectual Property
All website content including logos, graphics, product images, product descriptions, branding, icons, text, and other materials are the intellectual property of JB Online and The Olive Folk.
Unauthorized copying, reproduction, distribution, or commercial use of any content without prior written permission is strictly prohibited.
10. Limitation of Liability
JB Online shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall never exceed the purchase value of the product ordered.
11. Privacy
Customer information is collected, stored, and processed in accordance with our Privacy Policy.
We value your privacy and do not sell or misuse your personal information.
12. Changes to Terms
JB Online reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Continued use of our website after any updates constitutes acceptance of the revised Terms & Conditions.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts of Gujarat, India.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
JB Online
A Brand by The Olive Folk
📍 193, Shivalika Complex, SCW Road, Deesa, Gujarat – 385535
📧 support@jbonline.theolivefolk.com
🌐 jbonline.theolivefolk.com