Effective Date: July 2026
Welcome to JB Online, A Brand by The Olive Folk. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Order Details
- Payment Information (processed securely through payment gateways)
- IP Address and Device Information
- Communication with our support team
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraudulent transactions
- Respond to customer inquiries
- Comply with legal obligations
3. Payment Information
Online payments are processed through secure third-party payment gateways.
JB Online does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
4. Information Sharing
We respect your privacy.
Your personal information is never sold, rented, or traded to third parties.
Information may only be shared with trusted service providers such as:
- Payment Gateway Providers
- Courier & Logistics Partners
- Technology Service Providers
- Government Authorities (when legally required)
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Enhance your shopping experience
- Analyze website traffic
You may disable cookies through your browser settings if preferred.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your information, no online system can guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
8. Customer Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Contact us regarding any privacy concerns
9. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
10. Policy Updates
JB Online reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
JB Online
A Brand by The Olive Folk
📍 193, Shivalika Complex, SCW Road, Deesa, Gujarat – 385535
📧 support@jbonline.theolivefolk.com
🌐 jbonline.theolivefolk.com